Nauzell is a 100% web-based platform where you can safely buy and sell new or second-hand items. Simply register, list your items in under 30 seconds, or browse the marketplace to find great deals. Payments are held securely until the buyer receives the item.

Nauzell is a 100% web-based platform where you can safely buy and sell new or second-hand items. Simply register, list your items in under 30 seconds, or browse the marketplace to find great deals. Payments are held securely until the buyer receives the item.

How do I register and verify my account?

What is the Buyer Protection Fee?

I purchased an item. When will I receive it?

What happens if the item does not arrive or differs from the description?

How do I list my first item for sale?

Who pays for shipping?

When and how do I receive my money?

No. Nauzell does not charge you any fees to transfer your earnings. However, our secure payment provider (Stripe) charges a mandatory processing fee of $2.50 per withdrawal to transfer the funds to your personal bank account.

To ensure a safe community, Nauzell uses a secure escrow system. When you sell an item, the money is held safely until the buyer receives the package and has 48 hours to confirm "Everything OK". Once confirmed, the funds move instantly to your available balance.

Once you request a bank transfer, it usually takes 1 to 2 business days for the funds to appear in your personal bank account, depending on your local bank's processing times.

Yes, absolutely! You can use your available balance to buy any item listed on Nauzell within your country. Buying with your balance is 100% free and does not trigger any Stripe bank transfer fees.

Can I make or accept payments outside the Nauzell platform?