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Privacy Policy

Privacy Policy

Your privacy matters. Learn how Nauzell collects, uses, and protects your information across Canada, Australia, and New Zealand.

Last Updated: July 2026

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If you have any questions about these Terms & Conditions, please contact us.

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Introduction

Welcome to Nauzell (nauzell.com). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use our peer-to-peer (C2C) marketplace.

How We Use Your Data

  • Facilitate transactions between buyers and sellers

  • Prevent fraud and ensure platform safety

  • Ship items via our partner couriers

  • Send you important marketplace notifications

  • Improve our services and user experience

Data We Collect

  • Identity Data

    • Name
    • Username
    • Date of Birth
  • Contact Data

    • Email Address
    • Billing Address
    • Shipping Address
  • Financial Data

    We do NOT store your credit card details. All payments are securely processed by our third-party payment gateway (Stripe/PayPal).

  • Technical Data

    • IP Address
    • Browser Type
    • Usage Data

Data Retention & Deletion

  • Data Retention & Deletion

    You have the right to request the deletion of your account and all associated personal data at any time.

    Contact Support

    [email protected]

Country-Specific Compliance

  • Canada

    We comply with the Personal Information Protection and Electronic Documents Act. We will only collect data with your explicit consent, and you have the right to access your personal information at any time.

  • Australia (Privacy Act 1988):

    We manage your personal information in accordance with the Australian Privacy Principles (APPs). Any privacy complaints can be directed to our support team and escalated to the OAIC if unresolved.

  • New Zealand (Privacy Act 2020):

    We comply with the New Zealand Information Privacy Principles (IPPs). If a privacy breach occurs that poses a risk of serious harm, we will notify you and the Privacy Commissioner immediately.